Shipping

Buying from the UK?

We do not charge for post and packaging. We use Parcelforce Worldwide 2 day service for UK deliveries

How long does it take?

We will despatch the order to you within 5-7 working days on receipt of payment.

Certain items are made to order and as such will have a longer time frame for delivery - please check the shopping page carefully or contact us for details.

Buying from Europe or International?

For European and International shipping please use our Contact Us form outlining what you would like to buy and your pin/zip/postcode and we will gladly get back to you with a quote. Sadly, since Brexit, import VAT is imposed on goods purchased from outside the EU and imported into the EU. The standard import rate is 21%. We would include the relevant import papers and you would need to reconcile the import charge your end.

Returns

Has the work arrived damaged?

Replacements or refunds will be given where possible on products/items that have a genuine making fault or have suffered damage during transit. If any of our pieces arrive damaged in transport, please email a picture that clearly identifies the damage. Please ensure that you thoroughly check your item on its arrival.

Please let us know within 7 days of receipt of your item that you would like a refund. Unfortunately, we cannot cover the cost of returning unwanted products to us, nor the refund of the initial delivery cost. Please ask for proof of posting when returning items to us for your records. We will process any refund due to you within 30 days of the day we receive your cancellation.

We will email you to confirm your details to refund directly via a bank transfer.